XvapeHub.com Refund & Return Policy

1. Overview

All sales of vaping products on XvapeHub.com are subject to this policy, which is compliant with the Australian Consumer Law (ACL). By purchasing products from our website, you agree to the terms outlined below.

2. Hygiene and Safety

For hygiene and safety reasons, opened or used vaping products cannot be returned or refunded.

3. Defective or Damaged Products

If a product is defective or damaged upon delivery, you must contact us within 72 hours of receipt and provide photo or video evidence. We will assess the issue and provide a replacement or refund as appropriate under ACL.

4. Incorrect Shipping

If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, XvapeHub.com is not responsible for reshipping costs.

5. Refund Method

Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed.

6. Contact Us

Email: [email protected] Response Time: 1–3 business days

Thank you for shopping with XvapeHub. We are committed to providing fair and transparent refund and return processes in compliance with Australian law.